Keys To China

Technical Skills

over ten year applied experience.

 Disaster recovery software

Net backup, Arcserve Backup, Veritas, SAN Storage Utility, Legato

Mail server configuration and administration

Exchange Server Rim server

Aeronautical Engineer

Middleware

Airframe and Power Plant License

Microsoft Office, Maxamo server configuration and maintenance, People soft server configuration and maintenance, Sap server configuration and maintenance

Cooperate anti virus solutions

Norton’s and MacAfee MEMBER OF FPL overseers of of the FIX standards of protocols and implantation

Remote administration tools

MS VPN, ATT VPN, Symantec PC Anywhere, RA, Microsoft RDP

Network hardware configuration languages and tools

Cisco 5500, 3700, 3500, 2900 switches and routers OS versions from 9 to 12.3 Cisco works ASA module installations and configurations

Operating system support

Install/ configure/ support windows 2000/2003/2008; including  , DHCP, IIS, SMTP, AD AND MS & LINUX  DNS Services.  Install/configure/support ISA & SQL 2000/2005 servers

IT Project Management

Monte Carlo method of estimating project , PERT, member IT Business Edge Six Sigma

Professional Experience

Senior Delivery Compliance Administrator:

IBM at Walt Disney World (WDW)   Lake Buena Vista, FL                                                                                 2005-

• § Responsible for alerting customers, facilitating coordination between TRM and trading partners
• § In charge in correcting issues on the servers and also synchronized activities with the network and Disney’s Firewall, Network and IBM Security teams
• § Consistently utilizes networking and communication facilitation skills to decrease workload and increase manpower
• § Implement measures and actions to improve cost and continuously improved the quality resulting in value to our clients’ businesses
• § Proactively took actions necessary to achieve acceptable business controls, audit postures and successful quality audits by embracing our new processes in service centre and closing RFC and RFS requests in the established time ensuring satisfaction of our customers
• § Exhibit proactive auditable/compliant, corporate audits, IT security compliance, Sarbanes-Oxley and PCI (Payment Card Industry) compliances , FIX ProtocolS, business controls and regulatory compliance for all process in the EDMZ and IDMZ
• § Maintained Sarbanes-Oxley and PCI (Payment Card Industry) AND FIX compliances compliance. To Included reviewing and maintaining network and systems documentation and keeping abreast of changes in Sarbanes-Oxley and PCI (Payment Card Industry) compliances policies and best practices.
• § Identify exposures and drive them to closure with a sense of urgency and coordinates with the upper management echelon to ensure there applications are accessible for partnerships with business clients
• § Instrumental in the recovery of the important News site and was commended for efforts of over almost 24 hrs of non-stop trouble shooting
• § Communicated and enabled best practices through standardization of documentation, simplification of procedures, and centralizing team coordination to drive value into the services of the EDMZ and IDMZ
• § Responsible for working with the IBM firewall team to determine how rules should be applied to EDMZ training others among all teams in this growing evolution

Key Accomplishments:

• Ø Recognized by several Service Delivery Managers, TRMs, and Disney Directors for Corporate and WDW, as being very responsive in identifying specific problems associated with symptomatic issues and providing quick solutions
• Ø Recognized by IBM for my experience in meeting Sarbanes-Oxley and PCI (Payment Card Industry) AND FIX compliances.
• Ø Worked with the VSA and tools team, improving their rollout by enabling direct contact with the IBM security team increasing workload efficiency by reducing their manpower requirements 50% or more

Technology skills used

• Ø Routing protocols, firewall maintainer, DNS maintainer, infrastructures design maintenance and trouble shooting, network / systems engineering project management audit response

Senior NT/UNIX Systems\Network Engineer:

Walt Disney World (WDW)   Lake Buena Vista, FL                                                                                                2001-2005

• § Served as Member of the E-DMZ team for four + years as well as an integral part in designing and coordinating business unit applications operating in the E-DMZ environment from concept to production
• § Expert advisor on E-DMZ matters providing technical advice during conceptual meetings pertaining to E-DMZ implementation, strategic server placement between the standard Disney network infrastructure, internal DMZ and the E-DMZ; also team member provided technical guidance in developing methodologies and procedural documentation
• § A “hands on guy” who built the servers in their perspective environment to include working directly with facilities, security team, networks team and working directly with the firewall team to assure a constant communication meeting the approved business unit design
• § Voluntarily performed transition training with Dan Ballagh to broaden his knowledge of the E-DMZ and ensure Disney personal were more in tune with the process of implementing design concepts in the E-DMZ
• § Served as Technical advisor that provides technical expertise to the Technology Strategy and Management Team, focusing on supplier and Enterprise IT relationships, strategies, and project methodologies
• § Administered storage system utilities, administration routines and production applications, including setting up system backups and monitoring routines
• § Experienced in coordinating infrastructure resources and ensures that the segment's project methodology is leveraged in all efforts
• § Demonstrated budget and scheduling management skills to perform on-going scheduled patch maintenance for the Windows environment
• § As WDW IT Enterprise, EDMZ subject Matter expert and single point of contact for architecture, Enterprise IT, and Supplier resources in server hosting environments, infrastructure design & implementation, possesses strong production support skills and provides substantial support for patch management of the Windows servers
• § Demonstrated technical expertise as point of contact for all patch related issues and service packs
• § Diagnosed and repaired Windows 98,   NT 2000/XP operating systems, Macintosh OS and supported hardware in a Client Support, data center services and Telecom helpdesk environment

Key Accomplishments:

• Ø DME (Disney magical express), E-learning, ABC ( Vsource and Radio Extranet), El Capitan, Disney survey with the most resent being the ABC Web Hosting and direct connect which were transitioned.

Technology skills used : Routing protocols, firewall maintainer, DNS maintainer, infrastructures design maintenance and trouble shooting, network / systems engineering project management audit response. On call enterprise level, system building from concept to production.